Shipping policy
SHIPPING:
Orders over $100 will automatically have signature requirements and cannot be modified, so please plan accordingly.
Note that purchases over $200 must be verified with proper physical photos of the customer’s ID as well as the card used for purchase before we can process the shipment. Once verified, orders will be shipped out with a signature requirement. No exceptions.
Orders placed before 2 pm ET generally ship the same day. In the event of high order volume, the order will be shipped the following business day.
We offer two shipping options:
- 1 – 3 Business Day shipping
- Express 1 – 2 Business Day shipping.
Delivery times are based on the distance from our Atlanta warehouse.
TRACKING YOUR ORDER:
Once your order ships, you will receive a confirmation email with tracking information as well as update tracking emails, which will include your tracking number and a link to follow the journey of your package.
If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us at Service@GlobalHairInfluence.com.
Please allow 1 - 4 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.
WRONG ADDRESS DISCLAIMER:
It is the responsibility of the buyer to make sure that the shipping address is correct. Orders are generally shipped the next business day.
If you made an error in your shipping address, please contact us at Service@GlobalHairInfluence.com before order shipment. If your order is already processing or has been shipped, we are no longer able to change the address.
Sorry, we do not take responsibility if USPS, FEDEX, UPS or DHL delays or damages your package, as it is 100% out of our company’s control.